Why Ceramicstore
8 reasons to choose CeramicStore
In addition to the 100% made in Italy quality product, CeramicStore is synonymous with guarantee and customer services.
Fair Prices
One of our strengths is to guarantee an excellent quality-price ratio for all the products offered in the showcase. Fair prices and not staggered, neither up nor down. The customer is entitled to a satisfactory purchase which also goes through a fair cost. Our respect extends to other online retailers as well. In fact, we are far from any logic of unfair competition and we testify to it in fact, with a corporate mission that aims at maximum expansion but not at the expense of other competitors.
Payment Security
Our website ceramicstore.eu has been created according to the most modern construction parameters, in order to ensure maximum compliance with current safety regulations. With us you can buy in peace, without any kind of problem. We offer our buyers secure payment systems such as PayPal, credit card via PayPlug, cash on delivery and bank transfer and others to choose from according to your needs. With CeramicStore you are always safe!
Express Delivery or Pickup at Headquarters
CeramicStore is perfectly able to guarantee deliveries throughout Italy, including the islands, relying on the support of the best couriers on the market including Bartolini, GLS, Fercam and SUSA Trasporti. Orders are processed in the shortest possible time and, every day, we ship hundreds of products, perfectly packaged to guarantee optimal integrity. With reference to the purchased item, it is possible to express a preference on the courier to be of interest for transport, choose a time slot for the delivery of the goods to their destination and arrange a delivery by appointment. Furthermore, it is also possible to collect it from our office, naturally by agreement with Customer Service.
Kasko insurance: what others don't offer ...
All shipments are covered by our Kasko Insurance against damage caused by transport or tampering with the goods. With this type of policy we guarantee the return of another product, identical to the one found to be damaged, within 24/48 hours. following.
We select the leading brands in the market to always offer you the best
Delivery throughout Europe
Buying with us is quick and convenient. In addition, our company also offers both 14-day and 60-day returns for some specific products. For example, if you made a mistake in ordering a product, within and no later than 14/60 days from the date of first shipment, you can activate the practice of returning the goods and you will be refunded.
With us the real Made in Italy
For our customers we select only the best! All the products we offer for sale are designed and made entirely in Italy with highly selected raw materials. Each item is accompanied by the brand that produces and markets it, to give you the guarantee of buying a reliable, long-lasting but, above all, safe product. We are resellers of the best brands operating on the market, with a consolidated experience. Never as in this period it is important to use reliable companies, carefully avoiding products of dubious origin, which could also harm the health of those who use them.
Damaged goods?
No problem, we will send it back to you for free!
1) Report
Submit a report to the Customer Service Department.
2) Reimburse
Reimburse the goods with the original packaging without any other worries.
3) Receive it
We will send the replacement goods as soon as possible, collecting the damaged one.
Use it
It doesn't happen, but if it does, we are there to support you!
We never leave you alone!
Here you will find a specialized technical assistance service never experienced before. You can contact us by phone every day, from Monday to Friday at the following times: 08: 30-13: 00/14: 00-18: 00. We will respond to your emails quickly and we will always be available via Whatsapp at 3801290650 to clarify all your doubts and provide you with all the necessary advice, so that your order is as simple as possible. In addition, we also offer the necessary support to make purchases with subsidized VAT and take advantage of the necessary tax breaks.
We make our customers happy
Customer satisfaction with goods received is for us the greatest gratification and repays us for the maximum commitment that we invest in our company every day. Hundreds and hundreds of positive feedbacks speak for our company! To date, 98.7% of customers who have purchased from us have expressed appreciation and recommended us to friends and relatives and this is our extra gear; gain market thanks to the esteem of our buyers. It is no coincidence, in fact, that we are among the best Ecommerce in the sector to have a very high number of positive reviews. Our reliability has been rewarded by leading us to expand our sales on several markets including Amazon, resulting in the possibility of shipping our items throughout Europe.